SHG HOTEL MANAGEMENT

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At SHG, we redefine the art of hotel management by combining strategic expertise with a passion for hospitality excellence. With a steadfast commitment to delivering unparalleled guest experiences and maximizing property performance, SHG stands as a trusted partner for hotel owners and investors seeking to elevate their properties to new heights of success.

Our management approach is founded on a holistic understanding of the hospitality industry, encompassing every aspect of hotel operations, from meticulous attention to detail in guest service to innovative revenue optimization strategies. By leveraging our extensive experience and industry insights, we tailor bespoke solutions that align with the unique needs and objectives of each property under our care.

At the heart of SHG's philosophy lies a dedication to innovation, continuous improvement, and unwavering professionalism. Our team of seasoned professionals brings a wealth of knowledge and expertise to every project, fostering collaboration, creativity, and a culture of excellence at every level of the organization.

With SHG at the helm, hotel owners can trust in our proven track record of success, our unwavering commitment to quality, and our relentless pursuit of hospitality perfection. Together, we transform visions into realities, aspirations into achievements, and properties into destinations of distinction.

Welcome to SHG – where hospitality meets innovation, and success knows no bounds.

• Operational Management
• Financial Management
• Sales & Marketing
• Recruitment
• Cost Control Management
• Human Resources Management
• Quality Assurance and Standards Compliance
• Property Maintenance and Asset Management
• Guest Experience Enhancement
• Strategic Planning and Development
• Crisis Management and Contingency Planning
• Reporting and Communication
• Priority to hire SHG Students, therefore helping the hotel to save on labor cost
• Mystery shopper each month, report and training
• Unlimited Staff Training

• Hotel Staff salaries are paid by the hotel
• Building reparation are paid by the hotel

• The duration of the hotel management contract is minimum 10 years.
• SHG can prepare the hotel opening at least 9 months in advance.
• SHG can also take over the management for hotels already opened and running. 

• Before the hotel opening, SHG charges the hotel's owner a fixed fee starting from 6990 € per month. The exact amount depends of the size of the hotel, the work to do, and the location. 
• Once the hotel is opened, SHG charges  7%-12% of the total revenue.